Booking Policy

We value your time and strive to make our services as convenient and flexible as possible. Please review our booking policy to ensure a smooth and hassle-free experience.

‍Booking Confirmation
‍Once you schedule a service with Suds N' Shine, you will receive a confirmation email or text message with the details of your appointment. Please review this information carefully to ensure all details are correct.
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‍Free Cancellations
‍We understand that plans can change. If you need to cancel your appointment, you can do so at any time without any penalty. Simply contact us via phone, email, or our online booking system, and we'll handle the rest.

‍Free Rescheduling
‍Need to change your appointment time or date? No problem! We offer free rescheduling to accommodate your needs. Whether it’s due to an unexpected event or a change in plans, you can reschedule your service without any fees. Please notify us as soon as possible to ensure we can find a suitable new time for you.

‍No-Show Policy
‍While we offer flexibility, we ask that you respect our time as well. If you need to cancel or reschedule, please inform us at least 24 hours before your appointment. Repeated no-shows without prior notice may result in a review of your account.

‍Weather-Related Cancellations
‍For outdoor services such as window cleaning, leaf cleanup, or snow removal, our team may need to reschedule appointments due to inclement weather. If this occurs, we will contact you promptly to arrange an alternative date.

‍Payment Terms
‍Payment is due upon completion of the service. We accept various payment methods, including credit cards, debit cards, and online payments. Invoices and receipts will be provided electronically.

‍Customer Satisfaction
‍Your satisfaction is our top priority. If you’re not completely satisfied with our service, please let us know within 24 hours, and we will make it right. We stand by our commitment to quality and will work to address any concerns promptly.

‍Contact Us
‍If you have any questions or need to make changes to your booking, please don’t hesitate to contact us:

‍Phone: (706) 362-6246
‍Email: Jen@sudsnshinemontana.com
‍Online: Click here to manage your bookings and services.